Privacy notice

Information you provide

If you email us, we receive the information you include, such as your name, email address, preferred dates, guest numbers and enquiry details. We use it only to answer your enquiry and manage a potential or confirmed stay.

Booking platforms

If you choose to complete a booking through a third-party platform, that platform’s own privacy policy and terms apply to the information you provide there.

Website analytics and cookies

With your permission, this website uses Google Analytics 4 to understand how many people visit, which pages are useful and whether visitors start or prepare a booking enquiry. It also counts clicks on the telephone, email and WhatsApp contact options.

Analytics is optional. It is not loaded unless you choose “Allow analytics”, advertising personalisation is disabled, and enquiry names, contact details, dates and messages are not sent to Google Analytics. You can decline analytics or change your cookie choice using the link in the website footer.

Sharing and retention

We do not sell your personal information. Information is retained only as long as reasonably needed for enquiries, bookings, legal obligations and the resolution of any issue.

Your questions

For a privacy question or request, email hello@herefordaccommodation.co.uk.