Frequently asked questions
Helpful information before you book
Clear answers about payment, your booking contract, cancellation, the property, facilities, access and house rules.
How do I pay and when is my booking confirmed?
Once your dates and direct price have been agreed, Pervez will send you a booking contract together with private bank-transfer details. For bookings made more than 30 days before arrival, a 25% booking deposit is required, with the remaining balance due 30 days before check-in. Bookings made within 30 days of arrival must be paid in full. Your booking is confirmed once the contract has been accepted and the required payment has been received.
Will I receive a booking contract?
Yes. Every direct booking has a written contract confirming the agreed dates, price, payment schedule, guest details and booking conditions. Please read and accept the contract before making the required payment.
What happens if I need to cancel?
The refund depends on when the cancellation is received. There is a full refund within 24 hours of booking when arrival is at least seven days away, or when cancellation is received at least 30 days before arrival. Cancellations received between seven and 30 days before arrival receive a 50% refund. Cancellations received less than seven days before arrival are normally non-refundable. Please read the separate Booking, Payment and Cancellation Policy for the full details.
Why should I book directly?
You deal personally with Pervez, receive a clear written quotation and booking contract, and save 10% against the lowest comparable total available for the same dates and stay on Airbnb or Booking.com.
How many guests can stay?
The house sleeps up to seven guests across three bedrooms and a sofa bed in the lounge.
Is the Jacuzzi an outdoor hot tub?
No. It is an indoor Jacuzzi bath with water jets and mood lighting in the upstairs bathroom.
Is parking included?
Yes. The private driveway has space for two vehicles at no additional charge.
Is the property suitable for contractors and longer stays?
Yes. Fast 473 Mbps Wi-Fi, a workspace, a fully equipped kitchen, washing machine, tumble dryer and private parking make it practical for work and longer visits.
Are the gym and pool table shared?
No. Guests have exclusive use of the house, enclosed garden and private log-cabin gym throughout their stay.
Are all bedrooms on the ground floor?
No. All three bedrooms and the main bathroom are upstairs. There is a separate WC downstairs.
Can I bring a pet or hold a party?
Pets are not permitted, and parties or events are not allowed. Smoking and vaping are not allowed inside the house or gym cabin.
How do guests check in?
Self check-in is available through a secure lockbox. Full arrival details and the exact address are provided to confirmed guests.
Plan your stay
Check dates for your Hereford visit
Send your preferred dates, number of guests and any questions about your stay.